Scott Hardigree, Author at Email Critic

Ignoring Usability When Selecting an Email Service Provider is a Giant Waste of Money

In my years in the email marketing industry, I have seen and used a lot of different ESP interfaces, and I've watched them evolve over time into ever more capable technologies as email marketing has grown more sophisticated, but that hasn't necessarily…

Email Marketing: Master Basics Before Bodacious, Please!

Okay, bodacious is a dated word but I’m old and it’s a good fit for my point: Marketers should be striving to master the basics before chasing the latest and greatest email trends that will make them bold, audacious, bodacious. Yet the…

Email Delivery Email Optimization by Scott Hardigree

Email Delivery in a Nutshell, I mean Tweet

In true twitter-style here’s a few small nuggets, in 140 characters, that encapsulate email deliverability in 2010.

Email Delivery Email Marketing by Scott Hardigree

Email Deliverability Doesn’t Change…Processes Must

What’s new under the deliverability sun? Apparently not much. The latest study by Return Path, tracking email deliverability rates worldwide, really doesn't tell us anything new. In fact, its true usefulness might be in helping us to stop worrying so much about…

Email Marketing Ideas by Scott Hardigree

7 Reasons People Subscribe to Email Newsletters

We often talk about the content of your emails and how to use it. Today let's have a closer look at the reasons people signup for your email newsletter in the first place.After all, if you don't get people to sign up,…

Email Marketing Strategy Email Personalization Subject Lines by Scott Hardigree

Dylan's Candy Bar: Semi-sweet Email Marketing

Besides the lack of personalization my true issue with Dylan’s email effort is the many the missed opportunities and regurgitated content. Besides the retail and consumer insight opportunities they should have also asked me to follow/fan them on the various social media…

Email Marketing Strategy by Scott Hardigree

How to Manage an Increase in Email Frequency

In today's society, many of us suffer from too much of a good thing. We've got supersized foods, information overload and overstuffed email inboxes. What’s an email marketer to do?The good news is that, while you might think you’re inundating your customers and…

B2B Email Email Marketing Strategy Retail Email Social Media Marketing by Scott Hardigree

How to Use Transactional Emails to Optimize Reviews and Gain Followers

Figuring out the right call to action in transactional emails can be tricky.Getting it right is all about getting inside the minds and behaviors of your customers.Previously we went inside the mind of holiday shoppers. Today we're going inside the heads and actions of your customers…

Email Marketing Ideas Marketing Automation by Scott Hardigree

Automated Email Marketing: 3 Profitable Tactics You Can Use Today

Here is the first email in a Welcome series from Gap.Everyone seems to agree that email marketing automation is the future. As such, automation platforms have become quite hot.What's not to love about the idea of marketing automation? Driving more sales, measuring…

Email Marketing Email Marketing Strategy by Scott Hardigree

Start Seeing Beyond the Holidays

How was your inbox on Thanksgiving? How about on Black Friday? A little more crowded than usual? Now how many of those emails were from brands that you rarely hear from? Okay, hold that thought.One estimate predicted 25.6 million people would be…